{"entry":[{"id":"2006580","hash":"f3eccc2576c439637510d88fe8bea462","requestHash":"customerinnovations","profileUrl":"http:\/\/gravatar.com\/customerinnovations","preferredUsername":"customerinnovations","thumbnailUrl":"http:\/\/1.gravatar.com\/avatar\/f3eccc2576c439637510d88fe8bea462","photos":[{"value":"http:\/\/1.gravatar.com\/avatar\/f3eccc2576c439637510d88fe8bea462","type":"thumbnail"}],"name":{"givenName":"Frank","familyName":"Capek","formatted":"Frank Capek"},"displayName":"Frank Capek","aboutMe":"Frank Capek is Chief Experience Officer Customer Innovations.  Frank has spent the past 25 years helping leading organizations design differentiated experiences that address the changing needs and desires of their customers.  Frank and his colleagues have done experience design work for many leading organizations in across industries including: financial services, retail, hospitality, consumer products, distributed services, health care, and high-tech.\n\nFrank's Customer Innovations Practice provides a wide range of services to help organizations accelerate the profitable growth of their business... by turning customer insight into the design of differentiated products, services, and customer experiences... and by helping clients align the organization and technology to consistently deliver.\n\nIf you would like to discuss any of the content feel free to comment on the blog.  If you have any questions or would like to talk about how we might help your organization, please feel free to contact NGE ThinkTank at mglavich@ngebusinessaccel.com","urls":[]}]}