{"entry":[{"id":"33943548","hash":"41a69c5e64fcb762d083158dc5c26e7e","requestHash":"gardmal","profileUrl":"http:\/\/gravatar.com\/gardmal","preferredUsername":"gardmal","thumbnailUrl":"http:\/\/0.gravatar.com\/avatar\/41a69c5e64fcb762d083158dc5c26e7e","photos":[{"value":"http:\/\/0.gravatar.com\/avatar\/41a69c5e64fcb762d083158dc5c26e7e","type":"thumbnail"},{"value":"http:\/\/1.gravatar.com\/userimage\/33943548\/fa9820617023c73c6e2e0e48dfe3b199"}],"name":{"givenName":"malcolm","familyName":"gardner","formatted":"Malcolm Gardner"},"displayName":"gardmal","aboutMe":"Malcolm Gardner has been working as a consultant and a hands-on manager in Revenues and Benefits since 1996, following 16 years working in ITS.  Malcolm is well-known for his pioneering work in counter-fraud and was the first to use data matching to identify potential fraud.  He set up the first fraud hotlines and was the first to introduce collaborative cross-agency working.\nIn the field of revenues and benefits, Malcolm is known for his use of performance management and has successfully transformed several Revenues and Benefit teams into smarter services offering real value for money.  Given his background it is no surprise that Malcolm is able to exploit the cost and service advantages of new technology.\nMalcolm was the lead consultant on ACT:LA\u2019s Blue Badge Online Processing Service and is currently working with CallCredit and arvato public services on an new exciting demographics project.  Malcolm is also a registered supplier on the Government\u2019s G-Cloud framework.\nMalcolm is the author of the LGA\u2019s Fraud Book and a regular contributor to the IRRV\u2019s Benefits Magazine.  He is the first  in the field of revenues and benefits to exploit the cost advantages and the reach of on-line webinars and manages the Visionary Network.  Malcolm is a regular speaker at conferences and in his spare time works as a jobbing appeals officer. \n\nCo-Owner & Director, GHG Assoc. Ltd & Welfare Reform Club\nCo-Owner, Visionary Network LLP\nOwner, FreeVision Ltd\nLead Consultant, ACT:LA LLP","phoneNumbers":[{"type":"work","value":"01138150088"}],"emails":[{"primary":"true","value":"mg@malcolmgardner.co.uk"}],"ims":[{"type":"msn","value":"malcolmgardner"},{"type":"skype","value":"gardmal"}],"accounts":[{"domain":"twitter.com","display":"@gardmal","url":"http:\/\/twitter.com\/gardmal","username":"gardmal","verified":"true","shortname":"twitter"}],"urls":[{"value":"http:\/\/www.freevision.uk.com","title":"Freevision"},{"value":"http:\/\/www.visionarynetwork.co.uk","title":"Visionary Network"},{"value":"http:\/\/www.welfarereformclub.org.uk","title":"Welfare Reform Club"}]}]}