Jamie is on a mission to make to the world or work more human so that the world becomes a more caring place. As a trainer, coach, speaker, and business partner, she helps leaders leave a legacy – in their business, for their customers, and in the lives of the people they serve.
With 15 years’ experience in operations leadership across retail, service, and manufacturing environments, Jamie brings a passion for helping leaders break the habits of traditional management approaches to create environments primed for employee fulfillment. Jamie is the author of Chapter 6 in the book Practicing Lean and is a regular speaker and workshop facilitator at Lean conferences and training events, including the Association for Manufacturing Excellence and American Society for Quality. She brings an open, honest, vulnerable, and engaging approach to Lean leadership development.