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DaHess

I am an experienced IT-professional with over 15 years experience in working for various blue chip companies including IBM, U.S. Robotics, Novell, Hewlett Packard, LANDesk Software, VMware and Dell/EMC in a variety of roles. My main areas of expertise are technical support for Hardware, Windows and Linux Operating Systems, a variety of business applications, TCP/IP networks, IP and Fibre Channel Storage Area Networks, Virtualization Technologies and VADP based Virtual Machine Backup implementations. In my roles, I have worked on a number of projects with a wide variation in client and customer areas with emphasis of providing quality customer service and effective troubleshooting. I am constantly widening my knowledge and I am trying to improve my work patterns to deliver a high quality product and good customer service. I constantly received good feedback from my customers and most of my Managers. In those years I achieved the VCP3, the VCP4 and the VCP5 VMware-Certification. In 2011 my focus was shifting more towards Desktop Virtualisation and I was studying the solutions offered by Citrix and gained the Citrix Certified Administrator for Xen-Desktop 5 accreditation in the process. I also have a great interest in Cloud computing with all its different facets, extending the benefits of Virtualization to a wider area of use cases, by offering Infrastructure as a Service, or Platform as a Service as a new subscription based model of consuming IT Services to many customers and I am currently focusing on the product offerings from VMware. I have a sound background in Storage and Backup Technologies.
Specialties: Design, Implementation and Administration of VMware vSphere environments, setting up HA/DRS Clusters and Resource Pools for High availability of Virtual Machines, SAN configurations, FC Switch port zoning and VADP based VM Backup Solutions.
I am highly familiar with EMC VNX Unified Storage Arrays as well as the latest EMC Unity All Flash Arrays.