Dale Roberts

Dale is VP of Professional Services for Clarabridge, author, commentator, columnist and speaker.

As a professional services leader for Clarabridge in Europe, Roberts is advising some of the world’s largest companies on optimising the customer experience using social and digital insights. Prior to this he was part of the founding circle of Artesian Solutions, an innovator in social CRM and a Director of Services for business intelligence giant Cognos.

His first book, Decision Sourcing, is an inspiring c