rcgoyal1943

Science Graduate (1961) Engineering Graduate (IIT-R 1964) Tele-Comm.
Skills & Confidence
1994 Lead Assessor Course ISO 9000
German Language (Good Working Knowledge), G2 in 1972
Analytical aptitude helping conducting reviews
Voluntary Activities
Fellow Member IETE
Senior Member CSI Mumbai
Member PMI-Mumbai Chapter
Core-group member of SPIN-Mumbai (CSI –Mumbai Chapter)

Professional Experience
Current
• Director (West Zone) Sunmitra Education Technologies Ltd
• Freelance consulting on Quality Process Improvement Initiatives

Enterprise Risk Management at Patni ( Oct’07 to Jan’08)
• ERM officer for ERP division for project reviews to establish Risk level
• Maturing the parameters for risk banding at project level and enterprise level
Outsourcing Facilitator at Datamatics Ltd since Feb’2006 Sep’07
• Identifying right partner for outsourcing project assignments
• Establishing Processes for Outsourcing Management
Consulting Assignment through Cunix Infotech Ltd, since Aug.’03
Guest Faculty during 2004/2005 at Mumbai
• Information Technology Quality Assurance Systems
• Systems QA, Q-audit & Controls
• Project Management for MCA students

Consulting Assignments
• Consulting Management Representative (MR) to steer at the infant stage itself of implementation of Quality Management System
• Establishing CMMI practices compliant QMS & implementation & process improvement through SEPG
• Class B Appraisal as per SCAMPI methodology
• CMM Introduction Training
• Class C & B Review of QMS
• QMS Review against CMMI requirements
• Conducting Training for Process Definition/Description & SCAMPI
• Class C Scampi Appraisal
• Training for use of Goal-Question-Metrics concept
• Training for using Scampi-method for Internal Quality Audit

Datamatics Project Office- Head Jul.‘ 99 at SEEPZ Mumbai upto Oct’03
 Reviewing SW-Project Performance from Management Perspective & Corporate reporting
 Participating in management review of the Projects and interfacing with all central support functions for addressing the issues / concerns
 Improving Proposal & Contact/Agreement templates
 Interfacing with SEPG for process improvement and Technology Change Management
SIEMENS Jan’65 to Mar ‘99
Training / Assignments in Siemens Germany
4 visits Manufacturing Know-how transfer for PLC - Communication, Carrier Protection Equipments and VHF-Measuring Instruments
4 Yrs (80-83) Team Leader of 10 Engineers for SW - customization of System for NREB, EREB LDCs for monitoring control of HT- Power Network
3 visits Operation & Maintenance and Database Engg. of Digital Public Telephone Exch.

Fields of activities in SIEMENS India

Marketing & sales: Component / System/ Project & QC at licensee’s
Manufacturing Know-how:
Assimilation / adaptation to local requirements / setting up in-house and at Licensee the Assembly line/Test field for PLC Communication System
SW-project Leader:
Customization and site- implementation of SW-system for automation of
Monitoring & Control of HT-Power Network for Regional & State Electricity Boards
R & D:
Vendor development, GOI recognition of R & D Facilities, feasibility study to manufacture Nixdorf mini-computers, development of bilingual Teleprinter
Digital Public Telephone Exch:
Customer training for Operation/ Maintenance, Exch. Engg & Data Base Engg of various EWSD-switches for DOT/ MTNL
Management Systems:
o Development and establishment of Quality System as per ISO 9000
o Development of on-line MIS (for Mktg. /Sales & HRD) with VB 4 & MS-Access
o Implementation of QA-concepts